Privacy policy

Privacy policy

It is important for you to read this General Privacy Policy carefully before browsing the pearl.wedding websitesite. Pearl Fashion Group is a company committed to the privacy of its users and is therefore making this General Privacy Policy available to you. Here you can find out what personal data we collect from users, how we process said data, the purposes of such processing, your obligations as a user, how to get in touch with us, and what to do to exercise your rights.

  • Pearl Fashion Group AND THE USER
  • WHAT DATA DOES Pearl Fashion Group COLLECT AND PROCESS FROM USERS?
  • WHAT INFORMATION DO WE SHARE WITH THIRD PARTIES?
  • YOUR OBLIGATIONS AS A USER
  • YOUR RIGHTS AS A USER
  • THE SECURITY OF YOUR DATA
  • ADVERTISING AND PROMOTIONAL MESSAGES
  • HOW LONG YOUR DATA IS PROCESSED AND STORED
  • COOKIES POLICY
  • CHANGES TO THE GENERAL PRIVACY POLICY
  • CONTACT US

 


  • Pearl Fashion Group AND THE USER

The personal data provided by the User will be processed by The Pearl Fashion Group, constituted in accordance with Ukrainian regulations.

On the other hand, the company Pearl Fashion Group constituted in accordance with Ukrainian regulations is the company responsible for the activity of buying and selling Pearl Fashion Group Products through the pearl.wedding pearl.wedding websitesite. Therefore, Pearl Fashion Group is the company responsible for online sales of the Pearl Fashion Group products available at any time in the pearl.wedding websitesite. 

When you access the pearl.wedding website you will take on the status of User (hereinafter, “User”).

This General Privacy Policy constitutes, together with the Terms of Use, the General Purchase Conditions and the Cookies Policy, the set of rules governing the use of the pearl.wedding pearl.wedding websitesite, as well as the relationship between Pearl Fashion Group and the User and, when applicable, the online purchase of Pearl Fashion Group products. The General Privacy Policy in force regulates, in particular, the data processing that Pearl Fashion Group carry out on the personal data of the Users.

You may find this General Privacy Policy at your disposal in the same languages which are available on the pearl.wedding website, so that you may browse it, save a copy, or print one out at your time and choosing.

  • WHAT DATA DOES Pearl Fashion Group COLLECT AND PROCESS FROM USERS?

Pearl Fashion Group may capture very diverse types of data from Users, yet always related to the purposes contemplated in this General Privacy Policy.

In addition to cookies and other pearl.wedding website analysis technologies, Pearl Fashion Group may collect personal data and information from Users through the following channels, forms or means on the pearl.wedding website:

  • Registration form data.
  • User account data (My Dressing Room).
  • Requests for scheduled appointments.
  • Registration for events and/or shows.
  • Participation in contests, raffles or promotions.
  • Registration in personnel selection processes.
  • Comments made on the blog.
  • Products added to My favorites

Given the foregoing, we now wish to explain the type of data that we can gather from Users below:

  • •Personal and contact information.

We collect, store and process all personal data and contact information that you provide us when you register on the pearl.wedding website, or when you contact Pearl Fashion Group for any matter (from making an appointment or signing up for an event to filing a claim or contacting customer service).

The personal and contact data we collect are those that the pearl.wedding website at any time request on their registration forms or user profiles, among others, such as, for example: full name, address, shipping address, contact numbers, email, birth date, and similar, or those that Pearl Fashion Group may request for the purpose of attending to and processing any query or request that you might send us.

  • Information about your devices and the use you make of the pearl.wedding website.

We collect, store and process information about the devices from which you access the pearl.wedding website (for example, if it is a mobile phone or a PC, the operating system used by the device that you in turn are using to access the pearl.wedding website, your IP address, and similar) as well as the type of Internet browser that you use to do so.

We also collect, store and process information about your use of the pearl.wedding website, such as how you have reached our pearl.wedding website, what sections of the pearl.wedding website you visit, what processes you have initiated, and at which point you decide to leave the site, which websitesites you browse to when you depart, and similar.

Generally, this information is obtained through the use of Cookies, so how your data is processed will depend on whether or not you have accepted their use. You can get more information by consulting the Cookies Policy.

  • Information about your interaction with Pearl Fashion Group and your preferences.

For us, it is very important to be familiar with our Users so we can improve our performance by offering products and services that increasingly match their needs and preferences, improve our overall services, and update or modify the pearl.wedding website.

For these reasons, and to process and manage any request or interaction you make with Pearl Fashion Group, we collect, store and process all the data about your tastes and preferences that you provide us when interacting with Pearl Fashion Group; for example, either by phone, or by accessing the pearl.wedding website, by setting up an appointment, by completing the registration form on the pearl.wedding website, by adding any of our products to My Favorites, by selecting a preferred language, or by using our customer service.

The answers to the questions raised in surveys or on user profiles, or the fields to be filled in on the data collection forms hosted on the pearl.wedding website are voluntary. During the data collection process, and whenever data is requested, we will inform you of the mandatory or voluntary nature of that data collection. The fields included in the online forms to be completed by the user marked with an asterisk (*) are strictly necessary to be able to handle your request, the inclusion of other data being voluntary.

We also collect information that you publish and/or provide when you interact with Pearl Fashion Group outside the pearl.wedding website; for example, through the blog or customer service, or when you visit any of our stores, when you get in touch with us through the Customer Service Call Center or send us an electronic or postal message. Pearl Fashion Group may also process the data you publish or provide to us when you interact with those platforms, forums, social networks, applications or pearl.wedding website on which Pearl Fashion Group is present (hereinafter, "Forums and Social Networks"). In this regard we wish to inform you that, without prejudice to the respective policies and conditions of use and registration of said Forums and Social Networks, by agreeing to this General Privacy Policy, you hereby authorize Pearl Fashion Group to process the data you publish and/or provide in the interactions with Pearl Fashion Group on Forums and Social Networks for compatible purposes, such as processing a claim, as well as processing any query or request made.

Also, in those cases in which it is possible for the User to register or access the pearl.wedding website through user accounts on Forums and Social Networks, when registering or accessing the pearl.wedding website through any of your user accounts of Forums and Social Networks you authorize Pearl Fashion Group to collect and process certain accessible information found in such user accounts on Forums and Social Networks for the purposes set forth in this General Privacy Policy, and in accordance with the applicable standards on such Forums and Social Networks and the configuration that the user has set up on them.

  • Information about your professional career and CV.

We collect, store and process all personal, academic, professional and curricular information, as well as the contact details you provide when you apply for a job or submit your application to any of the jobs or vacancies published at any time on the pearl.wedding website through the online forms available in the WORK WITH US section of the pearl.wedding website.

It is strictly forbidden to send Pearl Fashion Group any curricular information or job application by any means other than the online forms available in the WORK WITH US section of the pearl.wedding website. Any curricular information or work request received by Pearl Fashion Group by any means other than the online forms available in the WORK WITH US section of the pearl.wedding website will be automatically deleted by Pearl Fashion Group.

The personal, academic, professional, curricular and contact data that we collect are those that you provide at any time through the online forms available in the WORK WITH US section, such as your CV, previous work experience, training and academic data, schedule preference, as well as, if applicable, any information we may obtain from you during the interviews (personal, by telephone, or via any other means), or through any supporting documentation we may request.

  • Localization

In some cases, when using our Pearl.wedding website we need to know your location or language settings, for example, to set up your appointment at the Pearl Fashion Group store nearest to you. In those cases in which Pearl Fashion Group wishes to know your location or related settings, we will request your consent in advance, especially if you do not have the location functionality active on the device from which you access the pearl.wedding website.

  • Contact information, payment and billing information.

In the event that you contract with the appointment service in a country where Pearl Fashion Group does not offer this service for free, Pearl Fashion Group will collect and process that information and personal data related to the payment method you choose, bank details, contact information, and billing address, among others.

On the other hand, by purchasing any of our products through the pearl.wedding websitesite, Pearl Fashion Group may collect the following information:

  • Contact, purchase, shipping and billing information.

By purchasing any of our products through the pearl.wedding website, we collect and process that information and personal data related to the payment methods you choose, chosen delivery method, products purchased, contact data, shipping information, billing, and so on.

  • Information about your interaction with Pearl Fashion Group Online and your preferences.

In order to process the purchase made, as well as improve our service and offer our users products that fit their needs and preferences in an increasingly personalized way, we collect, store and process all the information you provide us when purchasing our products through the pearl.wedding website.

Thus, we collect information about your preferences through the registration form included in the purchase process when you select the type of items that interest you, when you choose a preferred mode of delivery or payment method, when you select a preferred language, and when you select the preferred Pearl Fashion Group products you buy online, among others.

At Pearl Fashion Group, we are always trying to improve our services, so the personal data and information we request may vary over time. In any case, we wish to inform you that the personal data we collect from Users will be respectively incorporated and processed by Pearl Fashion Group and will be used exclusively for the purposes contemplated in this General Privacy Policy and specifically in the General Privacy Policy made available to the user on each of the forms.

  • WHAT INFORMATION DO WE SHARE WITH THIRD PARTIES?

Your data will not be transferred, sold, rented or placed at the disposal of any third party in any other manner, except in the case of those service providers of Pearl Fashion Group who perform certain activities for the company (such as, for example, senders of the newsletter, marketing or customer service providers, storage or management of data and database services, transport or logistics providers, and similar), but in no case may the data be employed for their own purposes.

Notwithstanding the foregoing, Pearl Fashion Group inform you that, in case you acquire our products or request certain services through the pearl.wedding website (such as, for example, the scheduled appointment service) it may be necessary to communicate all or part of your personal data to third parties in order to process and manage such purchase or service, such as:

  • Your personal and contact information, whose communication to the Pearl Fashion Group store where you have requested an appointment may be necessary so that they may contact you and confirm the appointment, as well as notify you of any developments related to it;
  • Your contact or shipping information, whose communication to transport and courier companies may be necessary so that the purchases of products you make with us can be processed; or
  • Your personal data and/or means of payment information, whose communication to credit card companies, banks and service companies may be necessary so that the transactions you make with us can be processed. This includes the exchange of information with third-party companies and organizations involved in the protection against fraud and reduction of credit risk.

In particular, your data may be communicated or transferred to those stores with which you may be interested in maintaining any form of relationship (for example, attending events or making an appointment), and which may be managed by Pearl Fashion Group in the case of company-owned stores, or other unrelated companies (for example, in the case of franchises or wholesalers, which are operated by third parties). In any event, you will have access to the basic information about said third parties on the form. These third parties will process your data only to be able to manage your query, attend the event, or manage your appointment, although they may request consent for any additional processing.

On the other hand, Pearl Fashion Group wishes to inform you that, in the event that you send us your curricular or professional data through the WORK WITH US section of the pearl.wedding website in order to present your candidacy for any of the published vacancies or request a job, it may be necessary to communicate all or part of your personal, curricular, professional and contact information to the companies that publish the vacancy for which you have submitted your application or candidacy or which may be interested in your application for a job, such as, for example, the companies comprising the Pearl Fashion Group, which will process your data for the same purposes as those indicated above, always in accordance with the provisions of this General Privacy Policy.

In any case, in accordance with the provisions of prevailing regulations, Pearl Fashion Group will only communicate those personal data of the Users that are strictly necessary, while the third-party recipients of such data will only be able to process your personal data to handle and manage the purchase of the product or service in question.

In compliance with prevailing regulations on data protection, we wish to inform you that it is possible that, to carry out some or all of the purposes mentioned in this General Privacy Policy, your data will be communicated by Pearl Fashion Group to other affiliated companies of the Pearl Fashion Group (or other companies that provide services to said group) for the purposes set forth in this General Privacy Policy and that, in some cases, such communication entails the transfer of your personal data to countries outside the European Union (for example, the United States). Since the laws of countries outside the European Union to which your personal data may be transferred may not provide an adequate level of protection of your data, in such cases Pearl Fashion Group, in compliance with prevailing regulations, implement due technical and contractual protections in order to guarantee that your personal information is processed in accordance with legally established security and confidentiality standards, which may include:

  • EU-Approved Model Contracts: These are contracts approved by the European regulator and provide sufficient guarantees to ensure that data processing complies with the requirements established by the EU General Data Protection Regulation (hereinafter, "GDPR").
  • Third-party Certifications: For example, the Privacy Shield, a framework agreement between the EU and the United States that establishes a standardized framework for data processing according to the requirements of the GDPR.

Apart from the previously specified assumptions, Pearl Fashion Group will not disclose, assign, sell or rent to third parties the personal data you provide us through the pearl.wedding website, except when such disclosure is required by prevailing legislation, judicial order, or a competent authority, as well as when we must communicate the data logically essential for the provision of the service, or when your prior consent for communication to third parties has been requested and expressly obtained.

  • YOUR OBLIGATIONS AS A USER
    • When sending your data to Pearl Fashion Group through any means (whether by email, telephone, instant messaging applications, Forums and Social Networks, or through any of the data collection channels available on the pearl.wedding website), you guarantee Pearl Fashion Group that the data you provide us corresponds to your true identity and that said information is current, truthful, accurate and complete at the time you provide it. You are solely responsible for the truthfulness, accuracy and completeness of the personal data you provide us, so it is incumbent upon you to notify Pearl Fashion Group as soon as possible of any change or modification of the personal data that you have provided us. In addition, please bear in mind that personal data are the property of each person, so it is strictly forbidden to provide Pearl Fashion Group with any data or information regarding third parties without their express prior consent.
    • As a User, you will be solely responsible for any direct or indirect damage or loss that may arise for Pearl Fashion Group and/or third parties as a consequence of your breach of the obligation to provide truthful, accurate, complete and current information that corresponds with your true identity.
    • In the event that you register on the pearl.wedding website, please bear in mind that your password is secret, personal and non-transferable and that you, as the User, are solely responsible for maintaining its confidential and secret nature. Consequently, Pearl Fashion Group recommends that you pay special attention and care in the introduction of your personal data, especially banking information, and do not share your registration and password with third parties. Any damage or loss that occurs directly or indirectly to Pearl Fashion Group or third parties performed under your password and user registration will be your sole responsibility.
  • YOUR RIGHTS AS A USER

As a User, you have the right to access your information, to rectify it if the data is incorrect, to oppose the processing of your data, to have it suppressed, to limit its processing, and to the portability of your data. Likewise, you may revoke any consent given at any time. Keep in mind that the act of exercising any right could prevent the provision of any service pending execution, such as sending the product to your home when you have requested that we delete your data.

To exercise your rights of access, rectification, deletion, limitation or portability, in relation to the data that you have provided to any company of the Pearl Fashion Group companies you only have to contact Pearl Fashion Group, who will centralize handling of the rights exercised in relation to the processing of your data, either by email to the privacy@pearl.wedding email address enclosing a copy of your national identity document or passport and indicating "Ref. Data Protection" as reference on the envelope (in case of opting for postal mail) or in the Subject (in case of opting for email), explaining in a clear and concise manner the right you wish to exercise, providing the necessary data to do so.

  • THE SECURITY OF YOUR DATA

Both the pearl.wedding website incorporate the appropriate safeguards and use the industry's standard technology to improve the security, integrity, completeness, accuracy and protection of the personal data collected, and have established reasonable precautions to protect that information from possible loss or improper uses. The data protection and security rules of Pearl Fashion Group are periodically reviewed and improved upon when necessary, the company taking reasonable steps to ensure that only authorized persons can access the information you provide.

In the event that the payment method you choose when making an online purchase on the pearl.wedding website, if applicable, is by credit or debit card, the charge will be made online, that is, in real time, by means of the payment gateway of the corresponding financial entity. All information concerning the confidential means of payment that is sent to the pearl.wedding website is encrypted and is consequently protected from third parties.

The sending of this sensitive information is done using encryption in order to protect the information you send us from unauthorized third parties. Thus, the security and confidentiality standards used by Pearl Fashion Group in the purchase processes for the online store or registration process are the those customary in the industry, always in respect of prevailing regulations applicable to card payments.

However, although at Pearl Fashion Group we strive to be compliant and utilize all the means at our disposal to guarantee the security, inviolability and integrity of your data, Pearl Fashion Group cannot absolutely guarantee technical security given that a medium like the Internet is not impregnable and is subject to fraudulent actions by third parties outside the scope and control of Pearl Fashion Group.

  • ADVERTISING AND PROMOTIONAL MESSAGES

Pearl Fashion Group will process the data you provide us in order to send you advertising and promotional messages once having previously obtained your consent in this regard. To do so, Pearl Fashion Group will ask for your consent to electronically send you trade information, advertising, and promotional information about products or services related to the activity of Pearl Fashion Group, among others. At the time the data is collected, as a User you may express your desire to receive promotional messages.

All communications may be adapted and customized according to the interests of Users, either based on the products and services requested, or based on the data that we can deduct or obtain from your browsing, interest in certain content, or reactions to our messages, among others.

This personalization is done in a partially automated way, in the sense that Pearl Fashion Group determines the parameters governing the personalization, but the technological platform is the mechanism that generates the user's profile. We do not send general communications that are not segmented using the aforementioned procedure, since we consider it is in the interest of both Pearl Fashion Group and the user to send or receive information that is relevant, and also owing to the fact that not segmenting would not serve to alter the volume of messages received, but it would act to lessen the value to Users of their content. In this regard, should any user not wish to receive tailored messages, we ask that you not subscribe to Pearl Fashion Group's promotions and/or Newsletter.

You can revoke your consent to receiving electronic advertising and promotions at any time simply by following the instructions indicated on the footer of each of the electronic messages sent by Pearl Fashion Group, or by sending an email to the privacy@pearl.wedding email address enclosing a copy of your national identity document or passport and indicating "Ref. Data Protection" in the Subject  and explaining that you wish to revoke your consent to the sending of electronic promotional messages.

  • HOW LONG YOUR DATA IS PROCESSED AND STORED

As a general rule, we process the data as long as they are necessary for the maintenance of an appropriate trade relationship with the User. For example, the registered user account will be kept for a period of 5 years from your last interaction with Pearl Fashion Group.

If you have subscribed to our advertising and promotional messaging, your personal data will be kept until you unsubscribe, or we consider, by any means available according to the technology available at any time, that our messages are no longer of interest to you.

In any case, Pearl Fashion Group and Pearl Fashion Group Online inform Users of the length of time your data is stored on the various pearl.wedding website forms in which personal data are requested, without prejudice to the fact that your data is kept for a longer period, duly anonymized for statistical purposes or market studies, whenever possible, or duly blocked to fulfill any applicable legal obligation.

  • COOKIES POLICY

At Pearl Fashion Group we provide you with all the information about the cookies we use both on the pearl.wedding website through our Cookies Policy.

  • CHANGES TO THE GENERAL PRIVACY POLICY

It is possible that this General Privacy Policy will vary over time as a result, among other causes, of: (i) changes to the pearl.wedding website; (ii) changes in the data processing performed by Pearl Fashion Group; (iii) changes in the purposes for which Pearl Fashion Group collects your personal data; for example, due to changes in Pearl Fashion Group either at a corporate level or at an operational or business level; (iv) legislative changes or legal developments, or (v) the establishment of new criteria by the Spanish Agency for Data Protection.

For this reason, Pearl Fashion Group reserves the right to unilaterally modify this General Privacy Policy, informing the User in advance of such modification in a clear and timely manner. Pearl Fashion Group recommends that the User carefully read the General Privacy Policy in force at the time they access the pearl.wedding website, and in any case before registering, subscribing, or buying any product. In the event that any modification of the General Privacy Policy significantly affects Users, we will inform you in advance of the application of such changes and, if necessary, we will effect the appropriate request for consent.

  • CONTACT US

For any doubts, questions or further information about this General Privacy Policy, or in order to send us any suggestion or complaint, you may contact Pearl Fashion Group by sending an email to the privacy@pearl.wedding email address or by contacting us through our customer service phone line.

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